Reference

How msi5 Handles Your Personal Information

Your account data, payment activity through bKash, Nagad, and Rocket, and device details are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access to our platform depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Wallet PrivacyCookie Controls AvailableData Request Support

Explore Lobby Read FAQ

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Reach out through any of the channels below and mention your registered account email so we can locate your records quickly.

What This Privacy Policy Covers

msi5 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your wallet, process deposits via bKash, Nagad, or Rocket, and keep your session secure. This includes your registration details, device identifiers, IP address, and transaction records tied to your account wallet. We

1
do not sell your personal data to third parties. Payment data flowing through local rails like bKash and Nagad is handled under the terms of those providers as well as ours — your PIN and wallet credentials stay entirely within those apps and never pass through
2
our servers. We retain account records for as long as your account is active and for a period after closure as required by applicable rules. If you are accessing from Bangladesh, your use of this platform is subject to local law and eligible regions — we
3
do not make legal certainty claims about availability. Cookies and session tokens help us keep your lobby state, remember your preferred language, and detect unusual login attempts. You can manage non-essential cookies through your browser settings at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We use SSL encryption on every page of the platform, including the deposit flow where your bKash or Nagad transaction reference is submitted. Account logins are protected by OTP verification sent to your registered mobile number — if a login attempt comes from an unrecognised device, we flag it before granting access. We do not store your full payment credentials; only a transaction reference and status are logged against your account wallet.

Encryption in Transit

All data between your device and our servers travels over SSL. This covers your account login, wallet top-up confirmation, and any form submission on the platform.

OTP Login Verification

Every new device login triggers a one-time code to your registered number. This step blocks unauthorised access even if your password is compromised.

Data Retention Policy

We keep your account records while your account is open and for a defined period after closure. You can request the exact retention period through our support team.

Cookie Management

Essential cookies keep your session active and your lobby preferences saved. Non-essential tracking cookies can be switched off in your browser without affecting core account functions.

Common Questions About Your Privacy on msi5

Here are the questions we hear most often about data, account privacy, and your rights as someone with an account on our platform.

We collect your name, email address, mobile number, and the device details used at registration. Payment method references — such as your bKash or Nagad account number — are logged when you make a deposit.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers who help us run the platform securely.

Contact our support team via live chat or email from your registered address. State that you are making a data access request and include your username so we can locate your records promptly.

Yes. Submit a deletion request through our support channels. We will process it in line with applicable rules — some records may be retained for a legally required period even after your account closes.

Essential cookies keep your session running and save your lobby settings. You can block non-essential cookies in your browser at any time without losing access to your account or wallet functions.

No. Your wallet PIN is entered inside the bKash or Nagad app and never passes through our servers. We only receive a transaction reference and status to confirm your deposit cleared.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appmsi5 App InfoTerms & Conditions

How msi5 Handles Your Personal Information

Contact Us About Your Data

Data Handling, Cookies, and Account Security

Encryption in Transit

OTP Login Verification

Data Retention Policy

Cookie Management

Common Questions About Your Privacy on msi5

01 What personal information does msi5 collect when I register?

02 Does msi5 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask msi5 to delete my account and data?

05 How do cookies affect my account on msi5?

06 Is my bKash or Nagad PIN ever stored by msi5?

Privacy Policy

Related pages

Related pages